There are zero intermediate versions! It's as if I never entered and saved anything all those dates in July. I checked my laptop to see if it contained a copy in the local Dropbox folder that was newerģ. I checked the file folders for possible other files, such as an unclosed Excel copyĢ. To try to retrieve the data, I did the following:ġ. Everything I'd entered from June 22 on was gone. Each time I open it from Excel 2010, add my new data, save, and close the file.Īt the end of July (2016) I opened the file as usual. I enter new data into an Microsoft Excel spreadsheet every few days. Does Dropbox staff monitor these questions? I'm not seeing any replies to this or similar posts. (What's my subscription fee for, exactly?) I would really appreciate somebody from Dropbox looking into this urgently, as I and my colleagues are now resorting to working offline on important Office files and then only copying them back to Dropbox after saving and quitting - which loses half the value of having Dropbox so seamless in the first place. And my thought afterwards was: maybe, as Microsoft Office does its autosaves in weird ways and then has to 'recover' the document after a crash, the temporary files that it uses to do it were NOT being saved on Dropbox, or at least something about Dropbox meant that they didn't get used in the file's recovery - so that Office couldn't/ didn't recover the file as it should, and instead Dropbox replaced it with the last 'healthy' version. (The file was being edited by Powerpoint in Office 2011 for the Mac, and the file type was the older '.ppt').
#POWERPOINT FOR MAC UPGRADE LOST FILE SOFTWARE#
Very upsetting and extremely inconvenient.īut one clue I have is that in the second case (and quite possibly the first), there had been a software crash. And yep, the only version on offer was the reverted one. Lots of saves in both cases, but somehow all of the changes got lost (that's days of work in the first case - 'only' five solid hours of urgent work in the second). Yes! I've had this happen twice - once with a Microsoft Excel file which was shared, and once with a Powerpoint file which wasn't.
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